Shipping policy
SHIPPING POLICY
Last Updated: November 6, 2026
Thank you for shopping at likelvixa. This policy explains order processing, shipping estimates, delivery charges, tracking assistance, and procedures for missing parcels.
1. ORDER PROCESSING
Orders are generally processed within 2–3 business days after payment confirmation.
Business days exclude weekends and US public holidays.
Processing includes payment verification, preparation, packaging, and handover to the delivery carrier.
2. DELIVERY ESTIMATES
Estimated shipping transit is 20–45 calendar days after dispatch.
The separate 2–3-business-day processing period is additional to this transit estimate.
Delivery dates are estimates rather than guarantees. Customs processing, carrier disruptions, severe weather, public holidays, and other circumstances may affect arrival.
3. SHIPPING DESTINATIONS
We primarily serve customers in the United States and the United Kingdom.
Available delivery destinations are displayed during checkout.
4. SHIPPING FEES
Orders with a merchandise subtotal strictly greater than $30 USD qualify for free standard shipping.
For orders of $30 USD or less, any applicable shipping fee will be disclosed before payment confirmation.
No undisclosed delivery charges will be added after checkout.
5. TAXES AND CUSTOMS
Customers will not be asked to pay additional import duties, customs clearance fees, or delivery-related taxes beyond the total disclosed at checkout.
Where necessary, the seller will arrange or cover such charges.
Applicable sales tax, VAT, and import obligations will be handled under relevant laws.
6. ORDER TRACKING
Tracking details may become available after dispatch.
To request your available tracking number or a delivery status update, email ktengkaique@outlook.com with your order number and the email address used at checkout.
Our customer support team will assist with available tracking details.
7. DELIVERY DELAYS
Carrier interruptions, customs inspections, severe weather, public holidays, or inaccurate shipping details may cause delays.
If your order is late, please contact our customer support team.
For UK purchases, the extended delivery period must be clearly disclosed and agreed before payment confirmation.
Mandatory consumer remedies for delayed or undelivered goods remain unaffected.
8. LOST OR MISSING PARCELS
If your parcel is missing or confirmed lost in transit, email ktengkaique@outlook.com with your order information.
We will investigate with the carrier and arrange a replacement at no additional cost or an appropriate refund in accordance with applicable consumer protection laws.
9. ADDRESS CORRECTIONS
Please verify your delivery address before placing an order.
Contact us promptly if a correction is necessary. Changes may not be possible after dispatch.
10. MULTIPLE SHIPMENTS
Some orders may arrive in separate packages.
No additional shipping fee will be imposed solely because an order is divided into multiple shipments.
11. SHIPPING SUPPORT
Store Name: likelvixa
Website: https://likelvixa.shop
Customer Service Email: ktengkaique@outlook.com