Privacy policy

PRIVACY POLICY
Last Updated: November 6, 2026

This Privacy Policy explains how the likelvixa online store collects, uses, shares, retains, and safeguards personal information when customers visit https://likelvixa.shop, place orders, or contact customer support.

1. INFORMATION WE COLLECT

Depending on your interactions with our store, we may collect:
- Names, email addresses, and telephone numbers.
- Billing addresses and shipping addresses.
- Purchase history, order details, and transaction information.
- Customer account details where accounts are enabled.
- Customer support requests and correspondence.
- IP addresses, device details, browser information, and website interactions.

Complete payment card information is processed by authorized payment providers. We receive the transaction details needed to manage purchases and refunds.

2. HOW WE USE PERSONAL INFORMATION

We may use information to:
- Process payments and fulfill customer orders.
- Arrange packaging, shipping, and delivery.
- Send order confirmations and tracking updates.
- Manage cancellations, returns, exchanges, and refunds.
- Respond to customer service inquiries.
- Prevent fraud and protect website security.
- Improve website operations and the shopping experience.
- Send promotional communications where legally permitted.
- Comply with applicable legal, accounting, and tax obligations.

3. LEGAL BASES FOR PROCESSING

Where applicable privacy legislation requires a legal basis, processing may rely on performance of a contract, legal obligations, legitimate interests, or consent.

4. COOKIES AND TRACKING TECHNOLOGIES

Essential cookies may be used to support shopping carts, checkout, website security, and customer preferences.

Optional analytics, advertising, and personalization technologies may be used if enabled.

Where required by law, we will request consent before non-essential tracking is activated.

Customers may manage available choices through website privacy controls or browser settings.

5. SHARING PERSONAL INFORMATION

We may share necessary information with Shopify, authorized payment service providers, fulfillment partners, shipping carriers, customer support vendors, fraud prevention services, and configured analytics or advertising partners.

Information may also be disclosed where legally required.

6. SHOPIFY PLATFORM

Our store uses Shopify's e-commerce infrastructure.

Shopify may process customer information to provide commerce services and for other purposes described in its applicable privacy notices.

More information is available at https://www.shopify.com/legal/privacy.

7. INTERNATIONAL DATA TRANSFERS

Personal information may be processed outside the customer's country of residence.

Where required, appropriate safeguards will apply to international data transfers.

8. INFORMATION SECURITY

We use reasonable technical and organizational measures intended to protect personal information from unauthorized access, alteration, disclosure, or loss.

No online service can guarantee complete security.

9. DATA RETENTION

We retain information as long as reasonably necessary to fulfill purchases, provide customer support, prevent fraud, maintain legally required records, and meet applicable obligations.

10. YOUR PRIVACY RIGHTS

Depending on applicable law, customers may have rights to access, correct, delete, restrict, or transfer qualifying personal information.

Customers may also object to certain processing, withdraw consent, or opt out of specified advertising-related uses.

Identity verification may be required for some requests.

11. UNITED STATES PRIVACY RIGHTS

Residents of certain US states may have additional rights where relevant state privacy laws apply to the actual merchant.

12. UNITED KINGDOM PRIVACY RIGHTS

UK customers may have rights under the UK GDPR and related data protection legislation.

Eligible individuals may complain to the UK Information Commissioner's Office.

13. MARKETING COMMUNICATIONS

Customers may unsubscribe from promotional emails using the instructions in those messages or by contacting us.

Necessary transactional communications may continue.

14. CHILDREN'S PRIVACY

Our store is not directed toward children making purchases independently.

We do not knowingly collect children's personal information contrary to applicable law.

15. POLICY UPDATES

We may update this Privacy Policy when our operations, technologies, service providers, or legal requirements change.

Updates will be published on our website.

16. PRIVACY CONTACT

Store Name: likelvixa
Website: https://likelvixa.shop
Customer Service Email: ktengkaique@outlook.com

Before publication, the actual data controller's verified legal name and authorized business address must be included. This policy must also reflect the store's actual cookies, marketing technologies, data-sharing arrangements, and retention practices.